This covers what happens if you need to cancel, or if something has gone wrong with an itinerary or a consultation bought through onetabgetaways.com.
Last updated: 2026
Our itineraries are one time digital purchases. Because the file is delivered immediately by download and email, we are not able to offer a refund or cancellation once it has been sent, except where required by law or where we have made a genuine error, such as sending the wrong file.
Consultations cancelled up to 24 hours before the scheduled time are eligible for a 50 percent refund of the fee. The remaining amount reflects the time we dedicate to researching your trip in advance of the call, which begins as soon as a consultation is booked. Cancellations made after that window, or missed calls, are not eligible for a refund. A consultation may be rescheduled once, provided the other party is notified with reasonable advance notice. In no event will a refund be applicable where a consultation is cancelled after being rescheduled.
If we cancel or reschedule a consultation for any reason, you may choose either a full refund of the fee paid or a rescheduled slot at no additional cost.
If your download did not arrive, the wrong file was sent, or anything else about your order needs sorting out, contact us and we will fix it.
| onetabgetaways@gmail.com | |
| Name | Nikita Bhandari |
We will acknowledge your complaint within 48 hours of receipt and provide you with a reference number by which you may follow up. We will redress the complaint within one month from the date of receipt.
This policy works alongside our Terms and Conditions and Privacy Policy.